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SUPPORT

Frequently Asked.

Everything you need to know about Koral. Can't find what you're looking for? Reach out to our team.

Koral is a fashion search app built for discovery. Start with a photo, a text description, or both, and browse results from real retailers across the web. Use the chat to go further: get styling advice, swap a piece, explore new ideas, or take the look in a different direction entirely. Think of it as a faster, more intuitive way to go from “I like this look” to “where can I actually shop it?”. ✨

In a sense, yes. Koral works like a reverse image search, but built specifically for fashion: upload a photo, a screenshot, or a runway/street-style shot, and instead of just returning visually similar images, Koral finds the actual product (or the closest buyable matches) from real retailers. Think of it as reverse image search with a shopping engine attached. 🛍️ Learn more.

Yes, absolutely. You can upload an image, type a description, or use both in the same search. 🔎


A simple way to think about it:

  1. Text works well when you want to describe the style, silhouette, fit, or key details you have in mind.
  2. Images work best when the item is clearly visible and easy to understand from the photo.
  3. Using both is often the strongest option if you want to guide the search more precisely.

Yes. A chat panel sits alongside your results. 💬


Ask for style advice, take the look in a new direction, swap out a piece, or just describe what's missing and it will find something closer. Your results update without starting over, and you can keep going from there until it feels right.

Not always, but Koral absolutely tries to. 🎯


In many cases, Koral can find the exact item or a very direct match. But fashion moves fast, and some pieces sell out or disappear. When that happens, Koral is built to keep the search useful by showing strong similar options you can still shop right now.

Clear photos where the clothing is easy to see tend to work best. 👌


Good starting points include:

  1. Mirror selfies and outfit photos.
  2. Screenshots from TikTok, Instagram, or Pinterest.
  3. Editorial, runway, or street-style images.

For better results:

  1. Use images with decent lighting and minimal blur.
  2. Try to keep the main item visible instead of blocked by bags, hands, or heavy shadows.
  3. If one piece matters most, crop tighter or add a text hint to guide the search.

Yes, always. ✅


Koral searches across the web for real products from real retailers. Every result links directly to the product page on the brand or store's site. No fake storefronts, no marketplace clutter, just actual inventory you can shop today.

No, Koral is the discovery layer.


Koral helps you search and compare. When you find something you like, you click through to the retailer to view the product and check out there. Simple. 🛍️

Yes, there is a free tier.


You can try searches, browse results, and get a feel for the product without paying up front. 👍

Yes, please do!


If there is a feature that would make Koral better for you, send it to us in . We read everything, and it genuinely shapes what we build next. 💡

If you run into a problem or just want a hand, you can reach us here:

  1. Start a conversation in our . This is usually the best place to reach us.

  2. Email us at support@koral.style. 📩

We aim to reply as quickly as we can, usually within 24 hours. 🤝

Still have questions?